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Posts: 1
Registered: ‎12-31-2018

PC Game Key Missing

I ordered a PC game from best buy.com that was a gift for Christmas.  The only problem is that the game did not included the game key and without it, the game is worthless.  This is for the PC game Fallout 4 Game of the Year, Windows Edition.  The Model # is 17253.

 

Please advise me on how to get this game key.  Thank you.

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Posts: 2,971
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Registered: ‎11-29-2016

Re: PC Game Key Missing

Hi jcrawford,

 

Welcome to our forums!  Playing a game without the code needed to download it would be pretty difficult, so I completely understand wanting to make sure this code gets to you as soon as possible.  I’ll be happy to see what we can do to get this code sent your way, but for me to do so, I’ll need a few pieces of additional information from you.

 

If you could send me a private message with the following information:

 

  • Your first and last name
  • Your phone number
  • Your email address
  • Your order number

 

This should be enough information for me to begin my research.  To send me this information privately, be sure to use the blue “Private Message” button in my signature.

 

Looking forward to hearing from you,

SeanM|Social Media Specialist | Best Buy® Corporate
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