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Posts: 2
Registered: ‎06-14-2016

Ordered and received Cyberpunk 2077 Deluxe Edition, but why was the steelbook was cancelled.

I ordered the Cyberpunk 2077 Deluxe Edition for in store pickup.  I picked it up on launch day, but received an email after that my steelbook had been cancelled.  The steelbook is still available online currently, so why was my steelbook cancelled?  I understand it not being available at the store for pickup cause there is a delay on it, but it appears to be in stock now.  What recourse do I have to get it?

Posts: 5,559
Topics: 182
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Registered: ‎08-21-2017

Re: Ordered and received Cyberpunk 2077 Deluxe Edition, but why was the steelbook was cancelled.

Welcome back, malev,

 

Thank you for taking the time to visit us again here on our community forums. A steel book makes a great addition to any collection and I would be happy to see if I can provide some more details on why this was cancelled.

 

In order to provide the most accurate information I will need to take a look at your and will need to gather a few more details. Can you please send me a private message that includes your:

 

Full name

Email address

Phone number

Order number

 

You can send me a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your message.

AndrewB|Social Media Specialist | Best Buy® Corporate
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