Gaming Support

[malev]

I ordered the Cyberpunk 2077 Deluxe Edition for in store pickup.  I picked it up on launch day, but received an email after that my steelbook had been cancelled.  The steelbook is still available online currently, so why was my steelbook cancelled?  I understand it not being available at the store for pickup cause there is a delay on it, but it appears to be in stock now.  What recourse do I have to get it?

[AndrewB-BBY Social Media Specialist]

Welcome back, malev,

Thank you for taking the time to visit us again here on our community forums. A steel book makes a great addition to any collection and I would be happy to see if I can provide some more details on why this was cancelled.

In order to provide the most accurate information I will need to take a look at your and will need to gather a few more details. Can you please send me a private message that includes your:

Full name

Email address

Phone number

Order number

You can send me a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your message.