02-25-2023 04:41 PM
I did not receive the steelbook with my order and would like either the steelbook or an adjustment to compensate as the product page STILL lists this item as being included and should not be if (though limited) is no longer available.
02-25-2023 05:32 PM
Hey there, aeiron.
Thanks for reaching out to us on the Forums, although I wish it were on better terms. Having something missing from your preorder is never an ideal situation. I would love to go ahead and assist with this and see what may be possible here. In order to do so, can you please send us a message with your full name, email address, phone number and order number?
I look forward to your response.
|Vanessa T|Social Media Specialist | Best Buy® Corporate|
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