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Posts: 1
Registered: ‎03-13-2019

Not receiving the digital code for a game from email

I purchased Super Mario Odyssey through the website and it says that it was sent to the email, but I haven't heard from them. I've waited since March 10.
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Registered: ‎12-23-2016

Re: Not receiving the digital code for a game from email

Hi, SuperSaul,


Thanks for reaching out to us here on the Best Buy Community forums about your copy of Super Mario Odyssey. I’m sorry that code hasn’t reached you yet.


If you could send me a private message, through the link in my signature, with your name, email address, phone number, and order number, I’ll see if I can check the order out and get you an update about what’s going on with the code.


Sincerely, 

Kyle R|Social Media Specialist | Best Buy® Corporate
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