10-20-2019 05:30 PM
10-22-2019 01:05 PM
Thank you for taking the time to join our Community here on the Best Buy Forums! Although, I do wish it were under better circumstances. As a gamer myself, I absolutely understand wanting to get these codes delivered as soon as possible.
As @geishafish had pointed out, sometimes these codes have a habit of ending up in Spam, Junk, or Promotional folders by accident as they typically come from a generic Best Buy email address.
However, since posting with us on Sunday, has this email arrived yet? If not, I would be more than happy to take a closer look! Please feel free to send me a Private Message containing the following information.
From there, I should be able to take a closer look. To send me this message, please click the blue "Private Message" button located in my signature below.