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Posts: 9
Registered: ‎06-16-2009

No pre order bonus received for my Mario Golf switch game

[ Edited ]

Hi, I preordered the Mario golf for switch. The ordered was made on Mar 2, 2021.

Best buy later annouced there will be preorder bonus for this game on May 17, 2021.


I received the game later after the release date through mail, but  I did not receive the pre-order bonus.


Could the staff please look at my case please?

thank you.


Order  number :

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Posts: 6,667
Topics: 227
Kudos: 558
Solutions: 341
Registered: ‎08-21-2017

Re: No pre order bonus received for my Mario Golf switch game

Welcome back, cuckooc,


Thank you for taking the time to reach out to us here again on our community forums. It's always great to get a bonus with a pre-order, this one is especially cool. I can certainly understand wanting to pick this up as well. I would be glad to take a closer look at your order to see what options I may have to assist you at this time.


I will need a bit more information so I can begin to review your purchase. Can you please send me a private message that includes your:


Full name

Email address

Phone number


You can send me a private message by clicking on the blue button at the bottom of this post. I'll keep an eye out for your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
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