Gaming Support

[Horrorfan]

Yea when I'm logged in to purchase ghost of Tsushima it says it won't get delivered till July 30th.

[bobberuchi]

Curious.  For me it shows the correct date when I put them in. 

Have you had issues with delivery before.

The only thing I could speculate after that is that Best Buy has various shipping centers.  

Perhaps the one that ships to San Antonio is out of stock for comitted orders.

I would suggest switching to Store Pick up at one of the 8 San Antonio locations.  They all say avalible for pick up on the 17th

I have done curb side pick up 3 times now and it was flawless.  

[Bill-BBY Retired: Senior Social Media Specialist]

Hello, everyone, 

We do our best with every pre-order to ensure it’s delivered, or available for pickup, as close to release as possible by shipping it out at a level of service needed for it to arrive at your door on the release day. While we hit our mark the vast majority of the time, there can be logistics or supply issues outside of our control that may delay your order’s delivery. 

We wouldn't be able to speak as to why it would show a delivery date of 7/30 when it is in your cart.  

Thanks,

[Horrorfan]

Yea like a preordered games like destroy all humans it's release is 7-28,it says get it by August 10th,and tony hawk  1+2 collectors releases 9-4 it's says I won't get it till sept 4th?

[Horrorfan · Accepted solution]

cool it fixed itself every game I preordered has release date delivery must've been a bug.