Gaming Support

[greatbobowski]

Hello,

I purchased the Shantae and the Seven Sirens and Super Meat Boy Forever New Game Plush products for Nintendo Switch and did not receive the digital game codes that are supposed to come with them. I purchased online for store pick-up and as a result did not get a receipt, which is where the codes are supposed to be located.

I recently had the same issue with a different New Game Plush product and you were able to issue a digital game code to rectify the issue. Could someone please help me with this again? Thanks.

[Kayden-BBY Social Media Specialist · Accepted solution]

Hey there, greatbobowski!

Thank you so much for reaching out and joining us here on our community forum. Considering I am such an avid gamer, I can understand how important these codes are.

That being said, I would be more than happy to investigate further. In order to do so, kindly use the below “PrivateMessage” button to send your:

Full name
Phone number
Email address
Order number

Best,