08-02-2019 02:08 AM
I've purchased a Nintendo Eshop Gift Card for $80 for digital delivery, and haven't recieved any code via e-mail. The order seems to have gone through otherwise, but I have yet to recieve the Gift Card code i've paid for. Please help me with this. Thank you.
08-05-2019 12:00 PM
Good afternoon, Sabh,
Welcome to our forums! There’s plenty of benefits to shopping digitally, but it’s tough to take advantage of such benefits when you never receive your digital order. I’m sorry to hear there seems to be an issue with your recent BestBuy.com order, but I’ll be happy to take a closer look and offer any assistance I can.
For me to review your order, I’ll ask that you send me a private message with the following information:
This should be enough information for me to begin my research, and hopefully track down the code you’re looking for. To send me this information privately, be sure to use the blue “Private Message” button in my signature. If you’re accessing our site on a mobile device, you may need to switch to “desktop view” before you’re able to view this button.
Looking forward to hearing from you,