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Posts: 1
Registered: ‎08-02-2019

No digital code sent for Nintendo Eshop Gift card?


I've purchased a Nintendo Eshop Gift Card for $80 for digital delivery, and haven't recieved any code via e-mail. The order seems to have gone through otherwise, but I have yet to recieve the Gift Card code i've paid for. Please help me with this. Thank you.

Posts: 4,254
Topics: 40
Kudos: 399
Solutions: 251
Registered: ‎11-29-2016

Re: No digital code sent for Nintendo Eshop Gift card?

Good afternoon, Sabh,


Welcome to our forums!  There’s plenty of benefits to shopping digitally, but it’s tough to take advantage of such benefits when you never receive your digital order.  I’m sorry to hear there seems to be an issue with your recent order, but I’ll be happy to take a closer look and offer any assistance I can.


For me to review your order, I’ll ask that you send me a private message with the following information:


  • Your first and last name
  • Your phone number
  • Your email address
  • Your order number


This should be enough information for me to begin my research, and hopefully track down the code you’re looking for.  To send me this information privately, be sure to use the blue “Private Message” button in my signature.  If you’re accessing our site on a mobile device, you may need to switch to “desktop view” before you’re able to view this button.


Looking forward to hearing from you,

SeanM|Social Media Specialist | Best Buy® Corporate
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