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Posts: 1
Registered: ‎12-13-2017

No digital code on purchase receipt

Hi there, 

I recently purchased an Ori and the Blind Forest-Plush and Digital Game Code for the Nintendo Switch. Unfortunately, I did not receive the digital code on my receipt. I am hoping someone can help me get that information. Would be greatly appreciated! Thanks! 

Posts: 1,797
Topics: 91
Kudos: 285
Solutions: 93
Registered: ‎11-23-2018

Re: No digital code on purchase receipt

Hello, Drm10000!


Thanks for reaching out to us on our forum for support. I'm sure you've been anxious to play this game on your Nintendo Switch, so I hate to hear you're not able to locate your digital code. I'd like the chance to help with this!


I will be sending you a private message shortly following up on this situation. Please check your inbox for my message, which can be accessed by clicking on the orange envelope in the upper right-hand corner of your screen. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.


Allison|Social Media Specialist | Best Buy® Corporate
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