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Registered: ‎01-12-2018

No digital code on email PSN plus membership

I bought a ps plus 3 month membership at Best Buy yesterday 01/11/18 around 7pm, cashier told me I would get code through email. It’s been over 12 hours now, still no code.
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Registered: ‎01-09-2017

Re: No digital code on email PSN plus membership

Greetings Lessthanvicky,

 

Welcome to our forums! I’m sorry to hear that you’re experiencing these delays with your digital download code reaching you. Generally those are fulfilled shortly after purchase without complication. I’d be more than happy to review your purchase and address this for you.

 

In order to keep your information secure, please send me a private message with your Customer Service Pin number (can be found at the bottom of your receipt) and the email address that this should have gone out to. From there I should have enough details to find where your code is. I apologize for any trouble this has caused and I eagerly await to hear from you!

 

Respectfully,

Javier|Social Media Specialist | Best Buy® Corporate
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