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Member
Posts: 19
Registered: ‎01-31-2017

Re: No Download code for Dragon Ball FighterZ Switch Preorder for SSB Goku Vegeta

I just got off the phone with Best Buy again, and this time I was told that Best Buy has requested more codes from Namco-Bandai. No ETA was given, just that the publisher assured Best Buy that they will provide more codes.
New Member
Posts: 6
Registered: ‎02-23-2017

Re: No Download code for Dragon Ball FighterZ Switch Preorder for SSB Goku Vegeta

Im guessing BB doesnt know which ones didn't get a code and you'd have to contact them to be on the "list" (or however they're doing it)
New Member
Posts: 6
Registered: ‎02-23-2017

Re: No Download code for Dragon Ball FighterZ Switch Preorder for SSB Goku Vegeta

Yup. Bandai Namco replied to me saying unless it was with the game (sticker/insert/etc) its a retailer issue.
Member
Posts: 20
Registered: ‎11-23-2013

Re: No Download code for Dragon Ball FighterZ Switch Preorder for SSB Goku Vegeta

Any Best Buy representatives that can help us with this issue??? I called customer service and they have no idea of any of this. They mentioned I already received the promotion. And they don’t seem to understand about the characters. Wish I had preordered at Amazon instead.
Posts: 5,142
Topics: 76
Kudos: 409
Blog Posts: 13
Solutions: 445
Registered: ‎07-27-2015

Re: No Download code for Dragon Ball FighterZ Switch Preorder for SSB Goku Vegeta

Good Morning Everyone –

 

I apologize for not being able to respond to this thread sooner, but will be happy to provide an official response here. We’ve escalated this concern with our gaming merchants, who are currently investigating the reports that the character unlocks were not included with the pre-order bonus codes you received. As soon as I hear back from them with an update on this, I’ll be sure to update you all here in this thread.

 

Talk to you soon,

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Member
Posts: 19
Registered: ‎01-31-2017

Re: No Download code for Dragon Ball FighterZ Switch Preorder for SSB Goku Vegeta

Don't forget about those of us who have yet to receive the code for Super Budoten!
Posts: 5,142
Topics: 76
Kudos: 409
Blog Posts: 13
Solutions: 445
Registered: ‎07-27-2015

Re: No Download code for Dragon Ball FighterZ Switch Preorder for SSB Goku Vegeta

@bpsilvia if you’ve not received any pre-order bonus code, please see our Game Codes Thread for next steps so we can help locate your code.

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Member
Posts: 19
Registered: ‎01-31-2017

Re: No Download code for Dragon Ball FighterZ Switch Preorder for SSB Goku Vegeta

Thank you!
New Member
Posts: 2
Registered: ‎10-02-2018

Dragon ball fighterz codes

I pre-ordered Dragon Ball Fighterz and while I received the code for the SNES game download I never received the code for the promised characters.
fxf
Member
Posts: 10
Registered: ‎07-03-2018

Re: No Download code for Dragon Ball FighterZ Switch Preorder for SSB Goku Vegeta

For the people that got the game code but not the character code should be wait for a response on this thread or PM Gaming to be put in a queue of some sort?