09-28-2018 11:23 PM
When redeeming my emailed pre-order bonus code for Dragon Ball FighterZ for Nintendo Switch I only received the NES game Dragon Ball Z Super Butoden. I did not receive the other bonus, early unlocks of SSGSS Goku and SSGSS Vegeta, and I've searched everywhere and re-entered the code, the only option on the Nintendo eShop is to purchase them for $2.99. I am wondering if there are two codes or perhaps a bug, but I certainly don't want to purchase characters I'm supposed to get for pre-ordering.
09-29-2018 03:04 PM
I did not get a code for the SSB unlock. I have confirmed from others that bought from Amazon and Gamestop that they have received two codes. One for the SNES game and one for the unlock.
09-29-2018 03:35 PM
Just throwing my name into the mix for now getting the character codes...this is now the 3rd game in a month I have had to ask for me preorder codes, its getting kind of ridiculous
09-29-2018 03:50 PM
"We are currently escalating this matter to our managers to verify if we have the code on our end.
Rest assured that you will receive a notification e-mail with the code. Please allow us within 24-48 hours to send the code."
That's what I got so they're on it.
09-29-2018 05:22 PM
Can I ask where you are looking to see the download codes in your order? I can't seem to see any spot to look for codes that are supposed to be with orders