Gaming Support

[Bill-BBY Senior Social Media Specialist]

Thanks Paul!

[KnightofDark001]

Should also add, Mine was the standard edition.

[DreW1]

I pre-ordered the digital PC version. Standard Edition

[DATyus]

PC Standard edition digital.

[Bill-BBY Senior Social Media Specialist]

Thanks everyone who's responded so far!  It does look like this only affected the PC versions, so I'll get that off to our support teams to look into as soon as possible.

If you did have an issue witth your digital code on another platform, still post it, but otherwise, I'm good on responses regarding the PC verrsion.

Again, we really appreciate your patience!

[bud_brigman]

I preordered it for Xbox One, received an email yesterday saying “Release date of your digital product was changed to 3-18” but — no code in my digital library, and no emailed code yet.

[DreW1]

Who exactly do I have to contact about me not getting my copy of Doom 64? I'm assuming I'm the only one experiencing this issue. Is it because I bought a mouse pad the along with Doom Eternal?

[EmmanuelRamirez]

I also pre-ordered last night and only received a Doom 64 code. I hope you guys send out the actual codes soon, and possibly more for the delay!!!

[KnightofDark001]

At this point DreW I'm fairly sure you're just gonna have to wait until BB gets their stuff in order...

[Jstngamer88]

I pre ordered the deluxe edition on PS4 months ago and the code was never added to my order. I still haven't been emailed it either.