03-20-2020 03:33 PM
At this point, we've provided all the information we have regarding the PC codes, and other concerns. We are still working to get the codes from Bethesda, and will send them out once we have them. Again, digital purchases cannot be refunded.
At this time, I will be locking this thread except for updates from our team. Please do not post separately, as those posts will be removed as spam, and may impact your ability to post on this forum.
Again, we appreciate your continued patience, and understanding.
03-24-2020 03:50 AM
SO i purchased doom eternal for pc as a digital game, got it in my digital library entered the code they gave me and it says its an invalid product code, so did i just pay for a game that i cant redeem.????
03-24-2020 03:56 AM
03-24-2020 08:12 AM
Good morning all,
A final update on the digital codes for DOOM Eternal. At this time, all codes for all systems should have been emailed to you, including good replacement codes for the digital PC version.
If you still need assistance with your code, please contact us at (888) 237-8289, and ask to speak with our digital downloads team. Please know that due to the current COVID-19 virus situation, phone time waits may be high.
03-26-2020 04:48 PM
I'm at a complete loss on what to do in regards to my DOOM Eternal code. I was hit with the original '0 key issue, waited patiently, ended up getting another email with what looked like a valid key, but it was invalid (tried bethesda launcher, and even steam, just in case)
Orrdered this on the 19th and at this point, I'm just frustrated.