Add Product

Search Results:

Reply
Member
Posts: 23
Registered: ‎03-20-2020

Re: No Doom Eternal Code Yet

Dasic, it's mostly now a matter of waiting for PC Codes to be sent out.
Console people have to wait to send a report, PC has to wait for new codes to be shipped out.
New Member
Posts: 8
Registered: ‎03-20-2020

Re: No Doom Eternal Code Yet

You are right... it is just for Doom 64. Had to dig in my game library... So still no code. The link Bill gave us for the pre-order problems also doesn't work. My account says I've reached my limit of private messages, even though I've never sent one.

Member
Posts: 20
Registered: ‎03-20-2020

Re: No Doom Eternal Code Yet

appreciate the info.
Regular Member
Posts: 27
Registered: ‎11-12-2017

Re: No Doom Eternal Code Yet

Rip, I got excited thinking it finally came but it's just Doom 64. At least I've got something to keep me occupied now

New Member
Posts: 2
Registered: ‎03-20-2020

Re: Doom Eternal - No Game Code Game Code: 0

I had called in and that paid off, no game code but appearntly this is a very wide spread issue.  So now to wait 24-48 hours for another e-mail...

New Member
Posts: 4
Registered: ‎02-22-2017

Re: No Doom Eternal Code Yet

Lol, Best Buy did a major fail. They sent me the download code for PC Doom Eternal on my physical purchase for the pre-order bonus email that was supposed to contain the code for Doom 64. So now I have 2 copies of Doom. I bet they got the emails mixed up. Pre-order bonuses got the PC digital players code for their full game and the full game owners got the Doom 64 code instead.
New Member
Posts: 1
Registered: ‎03-20-2020

Re: No Doom Eternal Code Yet

I am having this problem as well. I received the pre-order code via email (after hunting it down in my spam folder. I was also surprised to find 3 emails associated with this purchase that all forwarded me in different directions. Very confusing) and followed the directions to activate it through Bathesda.com. The code was accepted, yet doesnt allow me to download anything. the purchase just shows up in the "product code" section of TRANSACTION HISTORY. No way to actually download anything. Not even DOOM64.

 

I am now aware that there should be multiple codes: one for the pre-order bundle, and one for the actual game download. Thank you, support thread peeps! Heart

 

As for the STEAM digital product key, I am as well faced with the CODE: 0 error that may others are currently dealing with, both on my email as well as through BB's DIGITAL LIBRARY. I know BB is in the process of correcting this error, but I wanted to specify the problem I am facing in case others are experiencing a similar issue. 

Member
Posts: 15
Registered: ‎03-20-2020

Re: No Doom Eternal Code Yet

Major fail is an understatement. The only reason i'm not fuming is because i bought the game with my bestbuy credit. Serves me right for trying to get the game for free, basically. lol

Regular Member
Posts: 27
Registered: ‎11-12-2017

Re: No Doom Eternal Code Yet

Ok, they just called me back and basically said everything is screwed because of this game's release so we'll get back to you once we fix this.

Posts: 22,492
Topics: 14,594
Kudos: 333
Blog Posts: 24
Solutions: 435
Registered: ‎10-10-2012

Re: No Doom Eternal Code Yet

Hello to those of you waiting on your PC codes, I've got an update.  We've contacted the vendor and they are sending us new codes to replace the codes we were given.  We're hoping to have them uploaded as soon as we receive them, and process them to send out to you as quickly as we can.  

 

Also, as someone pointed out (sorry I don't have your username handy), these codes are not redeemed through Steam but through Bethesda's site:

 

TO REDEEM YOUR CODE:

 

  1. Navigate to Bethesda.net in your browser.
  2. Click “Log In” and sign in with your Bethesda.net account, OR create a new account.
  3. In your account profile page, click the “Redeem Code” link and follow the prompt.

Once I have more information, I'll update again.

 

Thanks,

Bill|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!