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Posts: 22,492
Topics: 14,594
Kudos: 333
Blog Posts: 24
Solutions: 435
Registered: ‎10-10-2012

Re: No Doom Eternal Code Yet

Hello all,

 

At this point, we've provided all the information we have regarding the PC codes, and other concerns.  We are still working to get the codes from Bethesda, and will send them out once we have them.  Again, digital purchases cannot be refunded.

 

At this time, I will be locking this thread except for updates from our team.  Please do not post separately, as those posts will be removed as spam, and may impact your ability to post on this forum.

 

Again, we appreciate your continued patience, and understanding.

Bill|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎03-20-2020

Invalid Steam Code!!!

Hi I pre-ordered my game but when I got the email with the steam key all it says is Key Code: 0 

Member
Posts: 15
Registered: ‎03-20-2020

Re: Invalid Steam Code!!!

Out of curiosity, when did you purchase the game? 

New Member
Posts: 2
Registered: ‎03-20-2020

Re: Invalid Steam Code!!!

I pre-ordered on the 17th

New Member
Posts: 2
Registered: ‎03-24-2020

Doom Eternal Invalid product code

SO i purchased doom eternal for pc as a digital game, got it in my digital library entered the code they gave me and it says its an invalid product code, so did i just pay for a game that i cant redeem.???? 

New Member
Posts: 2
Registered: ‎03-24-2020

Re: Doom Eternal Invalid product code

And yes I followed all the instructions given to me on the email. It just seems like they send me a invalid product key. So I'm kind of annoyed that I paid for a game I cant activate.
Member
Posts: 15
Registered: ‎03-20-2020

Re: Doom Eternal Invalid product code

You have to redeem it with The Bethesda Launcher. ......... I know, i know. 

Posts: 22,492
Topics: 14,594
Kudos: 333
Blog Posts: 24
Solutions: 435
Registered: ‎10-10-2012

Re: No Doom Eternal Code Yet

Good morning all,

 

A final update on the digital codes for DOOM Eternal.  At this time, all codes for all systems should have been emailed to you, including good replacement codes for the digital PC version.

 

If you still need assistance with your code, please contact us at (888) 237-8289, and ask to speak with our digital downloads team.  Please know that due to the current COVID-19 virus situation, phone time waits may be high.

 

Regards,

Bill|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎03-26-2020

DOOM Eternal Pre-Order Code [PC]

I'm at a complete loss on what to do in regards to my DOOM Eternal code. I was hit with the original '0 key issue, waited patiently, ended up getting another email with what looked like a valid key, but it was invalid (tried bethesda launcher, and even steam, just in case)

 

Orrdered this on the 19th and at this point, I'm just frustrated.

New Member
Posts: 2
Registered: ‎03-26-2020

Re: DOOM Eternal Pre-Order Code [PC]

To clarify, I have the bonus goods, but not the actual game itself, which I had preordered.