Gaming Support

[rainymcd]

Same deal as many others. The box says the code would be printed on the receipt. I picked up but didn't get a printed receipt and no code in my email either. Pretty please?

[Ravi-BBY Social Media Specialist · Accepted solution]

Hi, rainymcd, 

Welcome to our online community here on Best Buy Forums . I can certainly understand wanting your digital code in a timely manner. 

I would be happy to look into this closer and assist where possible. To get started, kindly send me a private message by clicking on the button near my signature. Please include your full name, phone number, and email address, along with your order number. 

Looking forward to connecting with you soon!

[Markuskhan]

Having the same issue.  The instructions that came with the doll said to check the receipt.  Problem is I bought it online and there is no download code attached to the receipt anywhere...