Gaming Support

[coreyr]

I ordered Shantae and the Seven Sirens - New Game Plush - Nintendo Switch online for instore pickup, and did not receive the code via email or on receipt when I picked it up in store. 

[Caleb-BBY]

Hi coreyr,

Thanks for reaching out to us here on the Best Buy Forums. I'm concerned to hear that you didn't receive your code with your purchase, which I understand would be frustrating. I'd be happy to take a look into this and see what we can do to help. To get started, can you send me a private message with your full name, email address, and phone number? You can do so by clicking the blue button to the right of my signature.

Best Regards,

[coreyr]

I sent a PM, but still no update.

[xcrunner22]

I’m in the same boat, but for a super meat boy. I haven’t heard anything back in about a week

[mewstu]

I need help with Shantae too. I tried calling the support line and they were no help.

[mike_64]

same here with meatboy

[Galamere]

And Pokémon. What the heck is going on with Best Buy?