Gaming Support

[Jboliard]

I pre-ordered Back 4 Blood for Xbox I'm store on 8/3 but have not received any emails with the beta code, nor was it on my receipt.

Any help would be appreciated.

[AndrewB-BBY Social Media Specialist]

Hi there, Jboliard,

Thank you for taking the time to reach out to us here on our community forums. I'm sure you're looking forward to giving this beta a try. I'd be glad to give you some details on how to get assistance this this code.

You can send us the following information via private message to our Gaming-BBY inbox:

Message Subject: Game Title & Platform

Message Body: Include...

• Proof of purchase (Customer Service PIN from in-store receipt or BestBuy.com order #)
• Email address (the one you provided for the code)

We will then be able to investigate why you may not have received your code or why the one you received did not work and get back to you as quickly as possible. Please make sure that you are sending your message to the Gaming-BBY inbox in an effort to assist everyone promptly and in the proper order. Keep in mind sending multiple messages does not increase response time.