12-12-2020 11:50 PM
12-15-2020 01:57 PM
Hello, CleideM, and welcome to our online community!
Thank you for posting on our forum for support. We do our best to ensure that orders are fulfilled in a timely manner for our customers. While there are a variety of factors that may affect the shipping times on products, I hate to hear you experienced a delay with your Nintendo Switch Bundle. I'm sure you've been looking forward to receiving this.
I'd like the chance to look into your order and assist as best as I can. To start, please send me a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.
All the best,
12-23-2020 10:38 AM
Hi there, CleideM,
Thank you for following up with Allison. She is currently unavailable but I would be more than happy to see how I can help.
Please allow me a few minutes to review this private message. I will be sending you a private message in return shortly. You can check your inbox by clicking on the orange envelope in the top right corner of your screen after logging into your forum account.