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Registered: ‎01-02-2020
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Nintendo eshop card code never sent

I have purchased a $50 nintendo eshop card. The order status told me that the code has sent to me. But I checked all the boxes of my email and I failed to find one containing the code.

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Posts: 3,914
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Registered: ‎08-21-2017

Re: Nintendo eshop card code never sent

Good afternoon, Yifan_Ma97,

 

Welcome to our community forum and thank you for writing to us about your order. I'm sure you're looking forward to downloading some games on the eShop and I would be happy to see what we can do to help. Have you been able to receive this code since making this post? Please let me know, I'm happy to see what I can do help.

AndrewB|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎01-02-2020

Re: Nintendo eshop card code never sent

Unfortunately, I have received it yet.

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Registered: ‎10-03-2017

Re: Nintendo eshop card code never sent

Thanks for responding, Yifan_Ma97,

 

That is unfortunate that you still have not received that code yet. I'm happy to take a deeper look into that with you if you can send me a Private Message with your full name, email address, phone number and order number. To send me a Private Message, you can click on the blue button next to my name in my signature. 

 

I hope to hear from you soon!

Cameron|Social Media Specialist | Best Buy® Corporate
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