08-16-2019 09:30 PM
I was just notified by Nintendo that they are allowing exchanges of Original model Nintendo Switches bought after July 17, 2019 for the newer models with better battery if we send the unit to them. I bought a switch from one of your stores at the end of July. Will you guys also allow an exchange like this if I just walk in to a best buy or do I have to go through Nintendo's process?
It would save me a great deal in shipping and time waiting if you guys allowed this.
08-19-2019 12:33 PM
That is great news to hear!
It looks like the new Nintendo Switch definitely packs a nice upgrade in battery life. And while an hour or two may seem like nothing to some, it can make a world of difference in a plethora of gaming scenarios. That being said, unless the Switch is under the Return & Exchange promise period, then the process would go solely through Nintendo as they are offering it directly and haven't partnered with any retailers at this moment. Let me know any other questions you may have!