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Member
Posts: 10
Registered: ‎02-26-2018

Re: NieR Replicant Missing Pre-Order Bonus

I have the same problem. Before I submitted my pre-order, I double checked Square Enix's website to make sure Best Buy was included in receiving the bonuses.
New Member
Posts: 6
Registered: ‎06-26-2013

Re: NieR Replicant Missing Pre-Order Bonus

Spoke with Best Buy customer service again and this time they said they were working to generate more codes. I was told I'd recieve an email soon with the preorder code. Not sure if this was true or if it was them just getting rid of me.
Member
Posts: 14
Registered: ‎05-08-2016

Nier Replicant

[ Edited ]

- My order # is {removed per forum guidelines}.

 

- Missing preorder bonus 

 

- My email is {removed per forum guidelines}

Posts: 705
Topics: 31
Kudos: 151
Solutions: 49
Registered: ‎02-08-2019

Re: NieR Replicant Missing Pre-Order Bonus

Hey folks!

 

We've heard back from our support teams. The pre-order bonus codes should be sent out via email within the next 3 business days or so. Please keep an eye on your email for further updates! 

 

Best,

 

Meg|Social Media Specialist | Best Buy® Corporate
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Recognized Member
Posts: 188
Registered: ‎06-11-2013

Re: NieR Replicant Missing Pre-Order Bonus

I never received a pre-order bonus code. I just checked my email too.
New Member
Posts: 2
Registered: ‎04-13-2020

Re: NieR Replicant Missing Pre-Order Bonus

I found mine this morning in my email registered with Best Buy. Check all your email folders, it was under the title "Download your PlayStation Pre Order Bonus product"

Recognized Member
Posts: 188
Registered: ‎06-11-2013

Re: NieR Replicant Missing Pre-Order Bonus

Yeah I checked and the spam folder. Nothing so far.
New Member
Posts: 6
Registered: ‎06-26-2013

Re: NieR Replicant Missing Pre-Order Bonus

Likewise, nothing for me yet either.
Posts: 22,529
Topics: 14,602
Kudos: 311
Blog Posts: 24
Solutions: 440
Registered: ‎10-10-2012

Re: NieR Replicant Missing Pre-Order Bonus

Hello all, 

 

We are still working to get our codes for this game, but we hope to have them set to go soon and emailed out to you.

 

Thanks for your patience. 

Bill|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 6
Registered: ‎06-26-2013

Re: NieR Replicant Missing Pre-Order Bonus

Several people have reported getting codes from Best Buy already for the content. So kind of confused by ‘we are still working to get our codes for this game’ part. I preordered way back in December and people who preordered days before are getting their emails. Tad bit frustrating is all. Hope to get my email tomorrow like meg mentioned as tomorrow will be day 3.