Gaming Support

[Shi]

I recently bought the New Game Plush Shantae and did not recieve a code for the game that was meant to come with it. I checked the receipt like the packaging said but there was nothing listed there.

[Sarah-BBY Social Media Specialist · Accepted solution]

Good Morning, Shi. 

Thank you for visiting our online community. I’m sure you were looking forward to playing this game, and we appreciate you choosing Best Buy for this investment. If you did not receive the code, I understand why you’d be requesting support. With a bit more information, I’d be happy to see what I may be able to do to help. 

When convenient, please send me a Private Message. For verification purposes, please include your full name, email address, and telephone number. I look forward to hearing from you. 

Best,