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New Member
Posts: 2
Registered: ‎02-20-2016

Re: Never recieved BETA code for pre-ordering Mortal Kombat 11

Mortal Kombat 11 preorder
I am wondering about the code for the beta test also. There is a bit of uncertainty where the code will be delivered, and even if it’s a code for the beta test, not just the bonus DLC content. I just preordered so I could participate in the beta that just started. Any direction or specificities in regards to this digital code would be appreciated. Really eager to play-!

Thanks-!
New Member
Posts: 2
Registered: ‎03-27-2019

Mortal Kombat 11 - PS4 Beta code

I have preordered the game the day it was announced, back in december 2018.

 

I havent received the beta code yet. I am really frustrated and disappointed.

 

I tried to send the personal message as mentioned in FAQ and it doesnt let me send the personal message too.

 

Can someone please help?

Posts: 6,691
Topics: 124
Kudos: 437
Solutions: 304
Registered: ‎11-30-2015

Re: Mortal Kombat 11 - PS4 Beta code

Hello, rajeevalone,

 

Beta codes can certainly be an amazing perk of pre-ordering. Thank you for choosing Best Buy for your purchase of Mortal Kombat 11 and welcome to our community. I’m sorry to hear that you might not have received your code yet.

 

Can you please check out our floated post here regarding missing pre-order bonus codes? I highly recommend following the directions noted in that post if you’re not seeing your code in your inbox from our BestBuyInfo@emailinfo.bestbuy.com inbox. Our friends that moderate the Gaming-BBY inbox here on our community would be happy to see how they can assist you further.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 1
Registered: ‎03-28-2019

Re: Mortal Kombat 11 - PS4 Beta code

Same I had preordered mine on December 11th and haven't gotten my code and the beta has already started.

Valued Member
Posts: 55
Registered: ‎09-20-2011

Re: Mortal Kombat 11 - PS4 Beta code

Hopefully you guys have taken care of the in-store deposit preordering customers as well?  Don't forget that.  Good time to get ahead of it in case other people ask about that. 

New Member
Posts: 2
Registered: ‎03-27-2019

Re: Mortal Kombat 11 - PS4 Beta code


@Mariah-BBY wrote:

Hello, rajeevalone,

 

Beta codes can certainly be an amazing perk of pre-ordering. Thank you for choosing Best Buy for your purchase of Mortal Kombat 11 and welcome to our community. I’m sorry to hear that you might not have received your code yet.

 

Can you please check out our floated post here regarding missing pre-order bonus codes? I highly recommend following the directions noted in that post if you’re not seeing your code in your inbox from our BestBuyInfo@emailinfo.bestbuy.com inbox. Our friends that moderate the Gaming-BBY inbox here on our community would be happy to see how they can assist you further.

 

Respectfully,


I have sent a reply now waiting to see if I will hear back from them.. I already lost a day

Valued Member
Posts: 55
Registered: ‎09-20-2011

Re: Mortal Kombat 11 - PS4 Beta code

They have problems with codes on a game by game basis.  Last time they did beta codes I think it was Call of Duty Black Ops 4 the beta codes were automatically emailed to everyone for online preorders and printed out on the receipt for in-store preorders. 

 

Looks like this is not the same kind of deal with Mortal Kombat 11 unfortunately.

New Member
Posts: 1
Registered: ‎03-28-2019

Re: Never recieved BETA code for pre-ordering Mortal Kombat 11

My son and I both pre ordered MK11 and have yet to recieve our codes. The beta started yesterday so we will lose 2 days of the beta. Very frustrating and I assume we will have to go over the same proccess for the extra character we're supposed to get for pre ordering. Same thing happened for MKX...

New Member
Posts: 4
Registered: ‎08-25-2017

Re: Never recieved BETA code for pre-ordering Mortal Kombat 11

i suggest pre ordering on amazon, i got the code within the day. bestbuy doesnt seem interested in giving out the codes.
New Member
Posts: 3
Registered: ‎04-18-2015

Re: Never recieved BETA code for pre-ordering Mortal Kombat 11

yeah good idea. I think this is the last time i'll be pre ordering through bestbuy since GCU is gone there's really no point.