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RancherGuy222
Posts: 1
Registered: ‎01-14-2021

Never received digital game code

‎01-14-2021 03:10 AM

I ordered a digital code for Black Ops: Cold War and never received the email with instructions on how to download it or my code, and it’s been 24 hours. It’s not in my spam or regular inbox. Can anyone help out with this?
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Allison-BBY
Posts: 1,852
Topics: 92
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Registered: ‎11-23-2018

Re: Never received digital game code

‎01-17-2021 05:33 PM

Hey, RancherGuy222!


Thanks for joining our online community and posting for support with your digital code. I notice you were working with a specialist on Twitter as well regarding this, and I encourage you to follow up there through direct message with any questions or concerns you may sill have.

 

You're always welcome to post here on the forum for any help you may need in the future!

 

Regards,

Allison|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support
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