Never received a digital code after picking up Mario + Rabbids Sparks of Hope at the store

Dexxor · ‎01-24-2016

Hi, I've purchased Mario + Rabbids Sparks of Hope - Cosmic Edition online yesterday, and after picking it up at the store, I was supposed to receive a free digital code for Mario + Rabbids Kingdom Battle via email. I have checked the inbox and the spam folder. Nothing was there yesterday and today.

Melissa-BBY · ‎07-06-2009

Hello, Dexxor,

Thanks for reaching out. The Mario + Rabbids Kingdom Battle game is pretty fun. I can understand not getting the code for this, as you'd expected with the purchase of the Mario +Rabbids Sparks of Hope game, wouldn't be ideal. I'd like to look into this with you.

To start, can you please send me a private message with your full name, phone number, email address, and the order number? To send the private message, you can use the button in my signature below.

Sincerely,

Melissa

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Senior Social Media Specialist | Best Buy® Corporate
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JEzra-BBY · ‎10-12-2021

Moved:

This topic has been moved to Gaming Support for further review.

Irpeter43 · ‎02-18-2023

I have also encountered the same issue, after buying it yesterday.

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Never received a digital code after picking up Mario + Rabbids Sparks of Hope at the store

Re: Never received a digital code after picking up Mario + Rabbids Sparks of Hope at the store

Re: Never received a digital code after picking up Mario + Rabbids Sparks of Hope at the store

Re: Never received a digital code after picking up Mario + Rabbids Sparks of Hope at the store