02-15-2023 12:39 PM
Hi, I've purchased Mario + Rabbids Sparks of Hope - Cosmic Edition online yesterday, and after picking it up at the store, I was supposed to receive a free digital code for Mario + Rabbids Kingdom Battle via email. I have checked the inbox and the spam folder. Nothing was there yesterday and today.
02-15-2023 01:26 PM
Thanks for reaching out. The Mario + Rabbids Kingdom Battle game is pretty fun. I can understand not getting the code for this, as you'd expected with the purchase of the Mario +Rabbids Sparks of Hope game, wouldn't be ideal. I'd like to look into this with you.
To start, can you please send me a private message with your full name, phone number, email address, and the order number? To send the private message, you can use the button in my signature below.
|Melissa|Senior Social Media Specialist | Best Buy® Corporate|
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02-17-2023 10:17 AM
This topic has been moved to Gaming Support for further review.
02-18-2023 08:59 AM