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New Member
Posts: 8
Registered: ‎11-15-2019

Re: Never got game code for Star Wars Jedi Fallen Order

Did they mention any compensation for this?
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New Member
Posts: 4
Registered: ‎11-15-2019

Re: Never got game code for Star Wars Jedi Fallen Order

Nope
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New Member
Posts: 3
Registered: ‎11-15-2019

Re: Never got game code for Star Wars Jedi Fallen Order

Call their support number. Just got off the phone and they're mailing me a $10 gift card for the inconvenience.
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New Member
Posts: 4
Registered: ‎11-15-2019

Re: Never got game code for Star Wars Jedi Fallen Order

Bit ridiculous it's the only reason I went through best buy and we're not even getting the pre-order bonus.

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New Member
Posts: 1
Registered: ‎09-10-2017

Re: Never got game code for Star Wars Jedi Fallen Order

is there any word from anyone when we will get our codes? been waiting for the full game all day. been no communication at all from best buiy that there is a problem??

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Member
Posts: 10
Registered: ‎11-15-2019

Re: Never got game code for Star Wars Jedi Fallen Order

I spoke with a customer service rep online and they told me it's the "manufacturer's" responsibility to send out the codes, not Best Buy's. 

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New Member
Posts: 4
Registered: ‎11-15-2019

Re: Never got game code for Star Wars Jedi Fallen Order

That's a lie it's through Best Buy's email chain.

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Member
Posts: 10
Registered: ‎11-15-2019

Re: Never got game code for Star Wars Jedi Fallen Order

I knew that wasn't the case. They told me to call the customer service line and let them reach out to the manufacturer for me. This is a joke lol

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New Member
Posts: 2
Registered: ‎11-15-2019

Re: Never got game code for Star Wars Jedi Fallen Order

I also reserved this game and when i picked it up id had not given me a email with my pre order code. How do we get our code?
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New Member
Posts: 4
Registered: ‎11-15-2019

Re: Never got game code for Star Wars Jedi Fallen Order

Supposed to be emailed to you within 1-2 hours after pickup. I picked up at 12:30 it's now 4:00 pm and no code still.