Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 7
Registered: ‎05-22-2019

Re: Never got game code for Star Wars Jedi Fallen Order

So who do we private message? Still have not received code.
Highlighted
Posts: 4,258
Topics: 40
Kudos: 391
Solutions: 251
Registered: ‎11-29-2016

Re: Never got game code for Star Wars Jedi Fallen Order

Hello, neverenoughtime,

 

You’ll want to send a private message to our Gaming-BBY team, which you can do here.

 

Thank you,

SeanM|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Highlighted
New Member
Posts: 1
Registered: ‎11-20-2019

Re: Never got game code for Star Wars Jedi Fallen Order

Ok. This morning I went to Best Buy and was able to swap out the digital for a physical copy that i did not want. I have not opened the physical version.

Two hours later I see that the codes have finally been issued.

What are my options? Do have have to, for the 3rd time, travel to my Best Buy and return the physical for the digital? If I purchase the digital version online, will it take another week to get them?

Thanks.
Highlighted
Posts: 4,258
Topics: 40
Kudos: 391
Solutions: 251
Registered: ‎11-29-2016

Re: Never got game code for Star Wars Jedi Fallen Order

Hello, Matrix211v1,

 

If you would prefer the digital version of Star Wars Jedi: Fallen Order, and want to return the physical copy you’ve purchased, you’ll want to visit your local Best Buy store for further assistance in getting this return processed. 

 

In regards to replacing the order, please know we don’t expect any further delay in the delivery of these codes.

 

Thank you,

SeanM|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Highlighted
New Member
Posts: 3
Registered: ‎11-21-2019

Didnt Get My Pre Order Bonus, Please Help

Unfortunately i haven't gotten any e-mails yet i have checked my spam, promotions and inbox and nothing yet.

The game i am looking for the code for is called Star Wars Jedi Fallen Order.

Highlighted
New Member
Posts: 4
Registered: ‎11-14-2015

Never Received $10 Certificate for pre-ordering Jedi Fallen Order

I pre-ordered Jedi Fallen Order and picked it up last friday, however, I still have not received the $10 for pre-ordering the game. Usually, I receive the certificate within a few hours of picking the game up, but now that it's been a week, I'm not sure I'll be getting it now. 

Highlighted
Emerging Expert
Posts: 7,384
Registered: ‎02-25-2013

Re: Never Received $10 Certificate for pre-ordering Jedi Fallen Order

After all the hub bub and excitment the game ended up being quite the generic donkey.

 

Great graphics and soundtrack and a notible amount of rendering issues. 

I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
Highlighted
New Member
Posts: 2
Registered: ‎11-03-2019

Purchased & Picked up Star Wars Jedi Fallen Order issue with missing pre order bonus code.

Back in the November I order Jedi Fallen Order on Bestbuy's website and pick it up in store the day of release. I received  the order Email along with the note mentioning the pre order bonus would be sent in a separate email, however I never received an email containing the pre order bonus code. Having check both my promotionals and spam emails, but unable to find any sort of email concerning my pre order bonus. Thank you for taking the time to read my message.