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Posts: 1
Registered: ‎06-11-2022

Never Received V Bucks Digital Code

After reading the posts, I can see that this is an ongoing problem. I placed two separate orders around 8 pm CT for V-Bucks (you can't purchase more than one at a time for some reason). I received my download instructions for the first order in under 10 minutes, but the second one never showed up. I checked my spam and junk and it's not there. I ended up buying another one at a competing retailer so my son could get whatever he wanted in Fortnite. This is pretty frustrating, and I'd like my money back if I'm not going to even receive what I paid for. 

Posts: 198
Topics: 4
Kudos: 34
Solutions: 19
Registered: ‎11-24-2021

Re: Never Received V Bucks Digital Code

Hello, Bobotheclown!


Welcome to the Best Buy Forums!


Whenever I make a digital purchase I expect it to arrive in a timely manner, I understand your frustration here. Can you send a private message with the information below?  I would love to look into this, and see what our options for assistance may be! You should be able to send a private message by clicking the button in my signature!


  • Name
  • E-mail Address
  • Phone Number
  • Order Number
Josh|Social Media Specialist | Best Buy® Corporate
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