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Posts: 1
Registered: ‎03-28-2020

Never Received Email to Redeem

I ordered a digital copy of a Switch game on March 26th, but did not receive an email with instructions on how to download the game. I have already checked the junk folder for the email. Any and all help is appreciated.

Posts: 5,338
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Registered: ‎08-21-2017

Re: Never Received Email to Redeem

Hello, AlexisPierce,


Thank you for visiting us here on our community forums. I'm sure you're looking forward to getting this game started! Have you been able to get assistance since making this post? If not, please let me know and I'll be happy to see how we can best assist you.



AndrewB|Social Media Specialist | Best Buy® Corporate
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