01-20-2021 09:03 PM
01-27-2021 05:34 PM
Hi, billymccrystal, and welcome to our online community!
Thank you for posting on our forum for support. I'm sure you've been looking forward to your digital code, and these typically are sent via email with no problem. First, have you checked your spam/junk folders for the email containing your code? Sometimes our emails can get filtered there, and we suggest adding Best Buy (BestBuyInfo@emailinfo.BestBuy.com) to your contact list to hopefully avoid these issues.
If you still don't see it there, please send me a private message with your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.
Happy to help,