03-20-2020 02:24 PM
I've been kicked out of their online Chat a bunch of times keeps saying 100 people in line 6 or 8 minute wait times waiting for hourse. I ordered 7pm Hawaii time last night, it's 9:13 and my store doesn't open until 10, website says order received, but it's not processed, we bought two physical copies from gamestop preorder and got them both yesterday, so we used BB credit card to get two more, it's not like BB hasn't done this thousands of times for other games.
03-20-2020 02:33 PM
03-20-2020 02:37 PM
Hello folks, at this time, we've provided our official response, which I understand was less than you hoped. However, because of this, I'm going to close this thread at this time.
We appreciate your understanding, and hope you receive your codes soon.
03-20-2020 03:10 PM
They already closed a thread on Animal Crossing digital codes, they are happy with a respons that it can take up to 24 hours to receive your codes, even though the website and emails state between 30mins-4 hours, and there FAQ on digital that they link even says up to 48 hours.