As I’m sure you’re all aware, our Gamer’s Club Unlocked program has come to an end. As you near the end of your subscription, you may receive an email containing a coupon, as a thank you for being a Gamer’s Club member! As great as this coupon is, it sounds like there is some confusion regarding how long the link in these emails are active, so we’d like to clarify the coupon redemption process.
Within the email you’ve received, you should see a link that takes you to the coupon. While the coupon has a longer expiration date on it, the link to the coupon is only available for a short time, before it expires. To avoid running into an expired link, we recommend printing the coupon as soon as possible, as we’ll be unable to renew the link, send a replacement link, or send a new email with a new link to the coupon.
If you’ve discovered the link to your coupon is no longer active, feel free to send a private message to one of the Forum moderators (our names end in -BBY) with the following information:
Your first and last name
Your phone number
Your email address
Your My Best Buy member ID
While we’ll be unable to guarantee a particular outcome, this should be enough information for us to locate your account, and explore what options might be available.
SeanM|Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query!