01-12-2018 12:40 PM
I bought VC for the wrong console and I do not know how to return it because the code was an email. I wanted it for PSN but i acually bought it for Xbox. Any help with this would be appriciated.
01-12-2018 02:25 PM
Welcome to our forums! I wish I could say I haven’t done the exact same thing but unfortunately I have and I can absolutely understand the frustration. In order to address this in greater detail I’m going to need some additional details from you.
In order to keep your information secure, please send me a private message with your purchase details. Either your order number or the Customer Service Pin located at the bottom of your receipt should be sufficient. Please let me know if you have any questions locating this information!
|Javier|Social Media Specialist | Best Buy® Corporate|
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