Gaming Support

[MikRaynard]

My Code was never sent to my email I provided even after 48 hours. I looked through all my foulders such as spam but I never got my email was there anything i Could do to get it resent either through Email or phone number?

[Melissa-BBY Senior Social Media Specialist · Accepted solution]

Hello, MikRaynard,

Welcome to our Best Buy Support forums! I understand when getting a new game, you're eager to be able to play it, so I understand not receiving the code after a couple of days wouldn't be ideal. I'd be happy to look into what options there may be to assist with this. 

Can you please send me a private message with your full name, phone number, email address, and order number? To send the message, you can use the link in my signature below. 

Sincerely,