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Registered: ‎04-22-2019

My bank sent me a new card but I preordered mortal kombat 11 in December but I got charged

 
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Registered: ‎12-23-2016

Re: My bank sent me a new card but I preordered mortal kombat 11 in December but I got charged

Hello, creatures180,

 

Thanks so much for joining us at the Best Buy Community forums. I’m sorry that you’re having issues with your Mortal Kombat pre-order.

 

We here on the forums aren’t able to assist with payment method issues, so you may want to give us a call at (888) BESTBUY or (888) 237-8289. Our phone support team can look into the order and see if they can help.

 

If the issue isn’t payment related, please give me a little more context about your issue. I’ll be happy to see if I can help out at all.

 

Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
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