Gaming Support

[coreyr]

I purchased 6 Steam Gift cards and not a single one was able to be redeemed through Steam as none of them have been activated.  These were all ordered online and shipped to me. 

[jcfive2]

Just wondering can you check your order info and check the serial numbers for each card? as I got one of my cards to work.

I checked my order info and for both cards the serial numbers are the same, for that one card that worked. i am guessing that is what happened and the other card did not get activated because it was not scanned.

[coreyr]

That is not the case here for me. tried all 6,  2x $50, 2x $30, 2x $20,  all inactive.  My guess is the pickers jsut grabbed cards and stuck them in an envelope.  Never actually activated them via register like required. 

[Jakoma-BBY · Accepted solution]

Hello, Coreyr, 

Thanks for reaching out on forums. Glad to see you have joined our community for help. As a gamer myself, seeing the Steams Cards not be usable can be upsetting. Allow me to help. Please provided the following in a private message:

• Full Name
• Email Address 
• Phone number 
• order number, if you have it. 

Thanks