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Registered: ‎04-26-2019

Mortal Kombat X preordered but wrong code

I preordered Mortal Kombat 11 for the switch but the decided to change it for the PlayStation 4 version but now I’m stuck with a switch preorder download for Shao Kahn character. Can I get the correct PS4 code?
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Registered: ‎09-29-2008

Re: Mortal Kombat X preordered but wrong code



Welcome to our community. You ask a terrific question.


I'd like to look into the possibility for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:


  • Your full name
  • Your telephone number
  • Your email address
  • Your order number


To send me a private message, please click the button labeled "Private Message" in my signature below. 


I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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