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Registered: ‎07-11-2012
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Mortal Kombat 11 Preorder Bonus (Shao Kahn)

Is best buy offering this preorder bonus? It was mentioned by the developer that all preorders would get instant access to Shao Kahn as a preorder bonus for preordering the game but I don't see it listed on either the standard or premium version of the game on the best buy website.

 

If you are offering it how will it be delivered? Or is it included in all first print runs (inside game case)

 

 

Thanks for clarifying

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Registered: ‎12-23-2016

Re: Mortal Kombat 11 Preorder Bonus (Shao Kahn)

Hi, EdwardJoseph,

 

Welcome back to the forums! It's been a long time since we've seen you. Thanks for the question.

As noted on the product page, Shao Kahn is included as a pre-order bonus. As of now, I expect that to come as an emailed code rather than in the box itself. I'll let you know if I hear anything different on that, however.

If you have any questions, please let me know. 

Thanks, 

Kyle R|Social Media Specialist | Best Buy® Corporate
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Re: Mortal Kombat 11 Preorder Bonus (Shao Kahn)

Thank you for the quick response!

 

I wasn't sure because it didnt show up as a "Free add-on item" like it does for other games and get added to your cart as its own line. But thanks again for the confirmation!

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Re: Mortal Kombat 11 Preorder Bonus (Shao Kahn)

Hi, EdwardJoseph,

You're very welcome!

Like I said, I'll let you know if I hear anything different on how that code will be delivered.

Sincerely, 

Kyle R|Social Media Specialist | Best Buy® Corporate
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Re: Mortal Kombat 11 Preorder Bonus (Shao Kahn)

Hi again, EdwardJoseph,

 

I wanted to let you know that everything still looks like it'll be a digital code. Please reach back out if you have any additional questions.

Thanks, 

Kyle R|Social Media Specialist | Best Buy® Corporate
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Re: Mortal Kombat 11 Preorder Bonus (Shao Kahn)

Hi, do you know when the code will be emailed out? 

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Re: Mortal Kombat 11 Preorder Bonus (Shao Kahn)

Hi, RickyGarcia,


That’s a great question! Thanks for joining our community to ask.  

 

Pre-order bonus codes will generally go out by email on launch day, soon after you pick the game up if it’s an in-store order. For online orders, they usually go out in the morning. I’m hopeful you’ll have Shao Kahn in your roster tomorrow.

 

Sincerely, 

Kyle R|Social Media Specialist | Best Buy® Corporate
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Re: Mortal Kombat 11 Preorder Bonus (Shao Kahn)

So when is the code arriving? I’ve been waiting for the Shao Kahn to arrive in my email and I never received it.
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Registered: ‎10-15-2017

Re: Mortal Kombat 11 Preorder Bonus (Shao Kahn)

I went to pick up mine at an early release and it was a mess. They weren’t aware of the release and had to cancel my preorder and then sell it to me outright. Problem is I now don’t get my preorder code apparently for Shao Kahn
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Registered: ‎04-22-2019

Re: Mortal Kombat 11 Preorder Bonus (Shao Kahn)

I still haven't got a code . Has anyone else ?