Gaming Support

[Patrixcjous]

Hi,

I made a preorder for Monster Hunter Rise last month and have yet to receive the DLC that was supposed to be given out (per this site: https://www.monsterhunter.com/rise/us/product/#bonus ).

Can anyone help? Thanks!

[SeanM-BBY Retired: Social Media Specialist]

Good morning, Patrixcjous,

Welcome back to our forums!  Getting some bonus DLC just for placing your order early is a great perk for any gaming purchase, and I’m happy to hear it sounds like your order may have qualified for this DLC.

If you haven’t done so yet, I’d recommend following the steps outlined in our Game Codes-Read Me First floated post.  In there you’ll find the steps you’ll want to take to contact our Gaming Support team, so they can track down your code for you.  Simply provide them the information they need, and it should be a pretty smooth and straightforward process from there.

I hope this helps, but if you have any other questions or concerns, please don’t hesitate to let me know.

Cheers,