06-24-2019 04:37 PM
I preordered The sims 4 Island living long before release day, I still haven't received my code. I messaged the gaming thing linked in one of the threads here and was told to wait up to 48 hours for an update. That was saturday morning. Still haven't heard anything else and my order still says preparing.
06-25-2019 04:58 PM
Hi there, AshleyWilliams15,
Welcome, and thank you for reaching out. I remember playing the original Sims game, and am so excited for this release! I'm sure you were eager to get your game as well, and are still itching to get your code as things don't seem to have gone as smoothly as we would have hoped. I would be delighted to take a look at things, so I am sending you a private message. You may check your messages by signing into the forum then clicking the envelope icon in the top right corner of the page.