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Posts: 1
Registered: ‎10-07-2018

Missing game code on receipt Dead Cells

I purchased dead cells for Nintendo switch via game card yesterday and the code does not show up on my receipt. I have checked my spam folder for my email address, and as of this post no further email from best buy or nintendo. I am happy to provide my information with proof of purchase to rectify the issue.
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Registered: ‎07-27-2015

Re: Missing game code on receipt Dead Cells

Hi Papashisho –


Welcome to the forums and thanks for reaching out to us. I’m sorry to hear you’re having trouble locating your game-code, which I’m happy to offer my assistance with.


If you still need help locating your code, please send me a private message verifying the following information. You can message me by selecting the blue button in my signature.


  • Full Name
  • Phone Number
  • Email Address
  • Customer Service Pin (printed on your receipt)


Hope to hear from you soon,

Michael|Social Media Specialist | Best Buy® Corporate
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