Gaming Support

[Tgurk21]

I purchased an Xbox one x yesterday and on top of the box was a card for Xbox game pass. It states the digital code would be included on my receipt but it is not on the receipt.

[Fey-BBY Valued Contributor · Accepted solution]

Hello,Tgurk21,

Thanks for joining the Best Buy Forums!

Many people enjoy using Xbox Game Pass, and it's understandable that you'd like to give it a try and see if it fits your needs. For help with your code, please check out our pinned post titled Game Codes - Read Me First. The steps that are included in that post should work for the Xbox Game Pass, too. This should help get things moving in the right direction.

Best,

[Anthony33]

I purchased an Xbox one and have a card for 3 months of Xbox game pass ultimate that game with it but I ordered online and never received a receipt or code