05-10-2021 09:55 PM
Hi,
Pre-ordered Resident Evil Village for Xbox and picked it up but my Scanavo - Resident Evil Village SteelBook - Multi bonus item is still listed as a pre-order....
Never recieved my item...
Could anyone help me?
Thank you
05-11-2021 03:35 PM
Hi, ChrisMV83!
Thanks for reaching back out to us on our forum for support. I'm sure you've been looking forward to receiving your entire Resident Evil Village order, including the awesome steelbook. I'm happy to look at your order a bit closer and see how I can possibly assist.
To start, please send me a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.
All the best,
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05-11-2021 04:37 PM
05-12-2021 02:26 PM
Thanks, ChrisMV83!
I'll be following up to your private message shortly. Please keep an eye on your inbox!
Happy to help,
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