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Member
Posts: 22
Registered: ‎08-18-2017

Missing Scanavo - Resident Evil Village SteelBook - Multi

Hi,

 

Pre-ordered Resident Evil Village for Xbox and picked it up but my Scanavo - Resident Evil Village SteelBook - Multi bonus item is still listed as a pre-order....

 

Never recieved my item...

 

Could anyone help me?

 

 

Thank you

Posts: 1,704
Topics: 89
Kudos: 279
Solutions: 82
Registered: ‎11-23-2018

Re: Missing Scanavo - Resident Evil Village SteelBook - Multi

Hi, ChrisMV83!

 

Thanks for reaching back out to us on our forum for support. I'm sure you've been looking forward to receiving your entire Resident Evil Village order, including the awesome steelbook. I'm happy to look at your order a bit closer and see how I can possibly assist.


To start, please send me a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.

 

All the best,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Member
Posts: 22
Registered: ‎08-18-2017

Re: Missing Scanavo - Resident Evil Village SteelBook - Multi

PM Sent!
Posts: 1,704
Topics: 89
Kudos: 279
Solutions: 82
Registered: ‎11-23-2018

Re: Missing Scanavo - Resident Evil Village SteelBook - Multi

Thanks, ChrisMV83!

 

I'll be following up to your private message shortly. Please keep an eye on your inbox!

 

Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!