11-22-2018 04:57 AM - last edited on 11-22-2018 06:05 AM by Alexandra-BBY
My recent order (removed per forum guidelines) came in yesterday but I received no separate email containing the AMD game bundle that comes free with the PC. Can I get some help with this? Thank you!
11-24-2018 01:24 PM
Hi HunterFenollol –
Welcome back to the forums and congrats on your new PC! We definitely don’t want you missing out on your bonus game code, so I’ll be happy to look into this for you.
If you’ve checked any spam or promotions folders you may have, and are still not seeing your code email, please send me a private message verifying the following information so I may assist with locating your code. You can message me by selecting the blue button in my signature.
Hope to hear from you soon,
|Michael|Social Media Specialist | Best Buy® Corporate|
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11-26-2018 03:20 PM
I recently purchased one of the included computers in the Raise the Game bundle promotion from AMD. I never received the code in my email or on the receipt. Including the trash and spam folders. How should I go about getting this?
11-28-2018 01:46 AM
Bought an HP gaming desktop HP gaming desktop ryen 2700 with radeon rx 580 model 690-0034 at Best Buy.
Recieved email receipt and it has no code for Raise the Game Fully Loaded Bundle. Need code, thanks.
11-28-2018 09:03 AM
Hi, I purchased the following AMD Gaming PC last week from the Best Buy website.
HP - Pavilion Gaming Desktop - AMD Ryzen 5-Series - 8GB Memory - AMD Radeon RX 580 - 1TB Hard Drive + 128GB Solid State Drive - Shadow Black With A Brushed Hairline Pattern
I was supposed to receive a promo code for 2 free games with my purchase. This promo item is called "Raise the Game Fully Loaded Bundle - Windows [Digital]". It is shown on the product page on the Best Buy Website. Unfortunately, I never received this code.
Can someone please help?