Add Product

Search Results:

Reply
New Member
Posts: 2
Registered: ‎02-01-2019

Re: Missing Raise The Bar Fully Loaded Bundle With Cyberpower PC

Yeah i didn't get any response from best buy support when i was wondering where my codes were but then a full week later i got them. Longest time I've ever waited for a digital code.
The support team never even responded to my private message either so creating an account to post on this forum was real pointless.
New Member
Posts: 5
Registered: ‎03-01-2019

Re: Missing Raise The Bar Fully Loaded Bundle With Cyberpower PC

I am going through the same thing with my CPU. Was it a coupon code for AMD rewards? I guess it is a waiting game?

New Member
Posts: 1
Registered: ‎03-03-2019

Re: Missing Raise The Bar Fully Loaded Bundle With Cyberpower PC

I bought a Radeon 590 fat boy and never received my code. There seems to be a going trend here. Being offered the 3 free games with purchase was a tipping point to getting a new card. Disappointed in Bestbuy for the terrible customer experience for such a hard advertised promotion.

Needless to say, this on top of other horrible customer service issues and the repeat interactions with very rude employees means I’ll no longer be buying from best buy. They’ve lost an Elite+ rewards member. Good riddance.
New Member
Posts: 5
Registered: ‎03-01-2019

Re: Missing Raise The Bar Fully Loaded Bundle With Cyberpower PC

I ended up contacting the publishers (Ubisoft for Division 2) and attached my proof of purchase, chat logs trying to get support, pictures of the promotion, etc and they may give me a code.

Posts: 2,152
Topics: 41
Kudos: 367
Blog Posts: 16
Solutions: 131
Registered: ‎08-08-2017

Re: Missing Raise The Bar Fully Loaded Bundle With Cyberpower PC

Hi folks,

 

Thanks for reaching out to us about your codes.  If you haven't already, please take a peek at our floated post, Game Codes - Read Me First.  By following the steps listed on that page, our Gaming-BBY team should be able to get you all squared away.

 

We appreciate you all taking the time to reach out to us here on the forum.

Sam|Retired Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 1
Registered: ‎03-09-2019

Haven’t gotten my AMD “Raise the Game” Code

Hi I purchased a qualifying AMD graphics card on Monday march 4th via bestbuy.com and picked it up in store 3 days later but the store attendant told me I would receive my code via email STILL haven’t received my “Raise The Game Fully Loaded” games code via email... Please help me!!
New Member
Posts: 1
Registered: ‎03-11-2019

Re: Missing Raise The Bar Fully Loaded Bundle With Cyberpower PC

Add me to the list of users who not received codes for the bundle. 

 

I have purchased two different items, one for me, one for my wife, and neither code was supplied in my email.

 

While not a huge deal, it would be good to get the codes, as that was a factor in choosing these items.

Highlighted
New Member
Posts: 1
Registered: ‎03-12-2019

Missing AMD Raise the Game codes

Hello,

 

I purchased an HP gaming PC with Radeon graphics that was eligible for two free games from AMD.  I never received the codes.  I contacted AMD and they said to contact you guys.  I have searched my email and do not have a separate message with the codes.  Please assist me in getting these codes.

 

Thanks.

New Member
Posts: 2
Registered: ‎03-14-2019

Purchased Ryzen 7 2700x and coupon code for Division 2 was not included

Hello,

 

I purchased an AMD Ryzen 7 2700x cpu and no where on the receipt included my Division 2 gaming coupon nor was it in the cpu box as a voucher.  Can you please help me obtain my coupon so I can download the game?

 

I can give you my emailed receipt for prood if needed.

 

Thank you,

 

Al

New Member
Posts: 2
Registered: ‎03-14-2019

Re: Purchased Ryzen 7 2700x and coupon code for Division 2 was not included

I called up the Best Buy support and they were able to email me the code. Please close my ticket and support thanks!